Due to the impact of COVID-19, communication between customers and businesses in all industries is about to change. Above all, the impact on restaurants is quite large. Considering the spread of remote work, it is considered that the number of times of use of restaurants will decrease, but not increase. In such an environment, the store must be selected as one of the options when the store communicates with the customer and the customer eats out. What tools do you use to start it, when to start it, and how often? There are still many challenges.